Help Center
Answers to common questions. WireGuard speed + cascade multi-hop strengthen privacy and resilience.
FAQ
How do I start?▶
Register an account, pick a plan, download your WireGuard config, and connect.
Can I use multi-hop?▶
Yes. Multi-hop chains traffic through two nodes for added privacy.
How to contact support?▶
Use the support email shown on the page or reach us via Telegram bot.
Do you log activity?▶
No. We do not store traffic content, browsing history, or activity logs — only minimal ephemeral counters for abuse prevention.
What is cascade (multi-hop)?▶
Cascade (multi-hop) chains encrypted tunnels across multiple nodes so no single node sees both origin and destination metadata.
Quick Troubleshooting
- Connection drops? Regenerate WireGuard key (soon).
- Slow speed? Try a geographically closer server.
- DNS leak check: use independent test providers.
- Multi-hop latency high? Switch to single-hop first.
Contact & Support
Live chat & ticketing on roadmap. Now: support [at] or via Telegram bot.
Planned: encrypted ticket threads, status page, real-time incident feed.